Some friends and I went out to a new restaurant, and noticed that the waiter who took our order carried a spoon in his shirt pocket.
It seemed a little strange.
When the busboy brought our water and utensils, I noticed that he also had a spoon in his shirt pocket.
Then I looked around and saw that all the staff had spoons in their pockets.
When the waiter came back to serve our soup I asked, “Why the spoon?”
“Well, “he explained, “the restaurant’s owners hired Cooper’s Consulting to revamp all our processes.”
“After several months of analysis, they concluded that the spoon was the most frequently dropped utensil.”
“It represents a drop frequency of approximately 3 spoons per table per hour.”
“If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift.”
As Murphy’s Law would have it, I dropped my spoon and he was able to replace it with his spare.
The waiter said, “I’ll get another spoon next time I go to the kitchen, instead of making an extra trip to get it right now.”
I was impressed.
I also noticed that there was a string hanging out of the waiter’s fly.
Glancing around, I noticed that all the waiters had the same string hanging from their flies.
So before he walked off, I asked the waiter,
“Excuse me, but can you tell me why you have that string right there?”
“Oh, certainly!” He then lowered his voice conspiratorially,…
“Not everyone is so observant. That consulting firm I mentioned also found out that we can save time in the restroom.”
“By tying this string to the tip of you-know-what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the restroom by 76.39 percent.”
So I asked, “After you get you-know-what out, how do you put it back?”
“Well,” he whispered, “I’m not sure what the other waiters do,”…
“But I use the spoon.”
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